No call centres. No passing you between teams. Just experienced advisers, supported by a small team behind them.
Joe started Nouveau after years working across firms big and small, where he kept seeing the same pattern - clients passed between teams, generic recommendations, and a sales-first culture that rewarded the easy product over the right one.
Nouveau is the answer he wanted to build. We're independent, we look across the whole UK market, and we deliberately keep case-loads small so the person you meet is the same person looking after your case from first call to completion.
Jess joined later as a Director, bringing deep mortgage and protection expertise. The team's grown around them - advisers who know the market and case managers who keep things moving.
We're proud of the awards on the wall, but we're prouder of the clients who keep coming back and who introduce us to people they care about.
Joe Daniels
Founder, Managing Director - Finance & Protection Specialist
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Joe and his team - small enough that you'll know who's looking after your case, big enough to be there when you need us.
Founder, Managing Director - Finance & Protection Specialist
Joe started Nouveau after years working across high-street and specialist lenders, with a clear view of what he wanted to do differently - direct, hands-on advice, looked after by the same team from start to finish.
Director - Mortgage & Protection Specialist
Jess joined Nouveau as a Director, leading on mortgage and protection cases. She's known for clear, jargon-free advice and a sharp eye for the small differences in policy wording that decide whether a claim actually pays out.
Mortgage & Protection Specialist
Nelson advises across mortgages and protection, working with first-time buyers, movers, self-employed clients and landlords to find the right lender and the right cover.
Case Manager
Natalie keeps cases moving from offer to completion - chasing valuers, organising paperwork, and making sure you know what's happening at every step.
Case Manager
Chloe handles the day-to-day of getting cases through - packaging applications properly, keeping in touch with lenders, and giving clients the timely updates that take stress out of the process.
3 category wins, 4 finalist places, and a Simply Biz Elite Mortgage Club membership.
Direct lineNo forms, no call queues. Pick up the phone or send us an email and you'll speak to a real person - usually the same working day.
